Terms & Conditions
Terms & Conditions
Our staff at Boston limo car service are committed to delivering superior transportation services. However, what truly sets us Boston car limo service apart is that each customer is treated kindly and respected as a human being…. which begins with the first phone or Internet contact, and continues throughout each and every interaction.
Boston car service airport accept the following forms of payment: American Express, Visa, Master Card, Guaranteed Bank Checks. When using a corporate or individual account, we request a voucher and authorization for the individual(s) using the services. If there is ever a problem with your billing, please call the office at (781) 767-7500.
Corporate & Individual special rates are available to customers who hold an account with us. Tailored services can be arranged.
You may request additional names on your limousine and car service account, as authorized users such as your children, family members etc. by calling 781-767-7500 You will be held responsible for all car service and limousine arrangements made by your authorized users.
Rates do not include a customary 20% professional chauffeur’s gratuity. Gratuity is awarded by clients on a voluntary basis and should be based upon the service provided by your chauffeur.
All additional charges, including but not limited to tolls, parking fees, airport Tax, cart, extra stops, waiting time, holidays surcharge, early or late pickup, License Fee, will be itemized on each invoice.
LOGAN AIRPORT QUICKIE IN & OUT: GOOD ONLY FOR PEOPLE USING US AIR & DELTA SHUTTLE.
- New Year’s Day
- Memorial Day
- Fourth of July
- Labor Day
- Thanksgiving Day
- Christmas Day
- An en route, quick (less than 5 minutes) stop for a newspaper or coffee is a courtesy Elite Boston Car Service offer to our customers at no charge.
- An additional passenger jumping out at a red light, even when it is en route, is considered a chargeable stop.
- A stop en route is priced differently than a stop not en route. A stop out of town on the way to a further point is priced differently than a stop in one borough on the way to another. “Out-of-town stops begin at $10.00 per stop in the same town. Stops en route are 50% of the rate to the town (can also be revert to the hourly rates” Wait and return from out of town points are full price plus 50% of the full price for return. We reserve the right to limit the number of reservations and to give the first and the highest priority to our committed customers taken at peak periods and during inclement weather conditions. We promise to do everything possible to be on time for all reservations, but there may be situations due to circumstances beyond our control where we may be few minutes late. Non confirmed reservation will result in no car to be dispatched
Cancellation of sedans within six hours of the scheduled pickup will result in a full charge equal to the base fare price of the trip plus an 18% service fee. A “no-show” fee is equal to the base fare price of the trip, an 18% service fee, and any applicable wait time fee will be charged when the passenger fails to arrive at the designated location. To avoid this fee, call 1-781-267-6086 when you cannot locate your sedan.
vans/ minibusses with less than 48 hours notice will be charged the vehicle hourly minimum, a customary 20% professional chauffeur’s gratuity, and any applicable wait time fees.
Cancellation of limousines with less than 24 hours notice will be charged the vehicle hourly minimum, a customary 20% professional chauffeur’s gratuity, and any applicable wait time fees. Cancellation of coordinators with less than three hours notice will be charged at the full rate.
Cancellation of SUV’s with less than 24 hours notice will be charged the vehicle hourly minimum, a customary 20% professional chauffeur’s gratuity, and any applicable wait time fees.
Elite Boston Car Service and Limousine and its Affiliates are not responsible for lost or damaged items left in the vehicles. We make every effort to locate a property that has been left in one of our vehicles. We retain found items for 30 days. If you have left a personal item in one of our vehicles and wish to retrieve it, you can report it in our Lost & Found form or you may also call our office at (781) 267-6086 for our customer service department.
Elite Boston Car Service and Limousine reserves the right to charge a delivery fee for returning found items. These fees are based on the full travel rates.
Service and Limousine and its Affiliates are not responsible for circumstances that are beyond our control; including, but not limited to traffic congestion, road closures, accidents, acts of terrorism, weather delays… etc.
reserves the right to terminate any reservation without refund, if the Renter and/or Party of the Renter are in the possession of any illegal substance if there is blatant indiscretion on the part of the Renter and/or Party of the Renter
Elite Boston Car Service and Limousine further reserves the right to refuse service in its sole discretion. This is without exception. Also, any damages caused to the vehicle by the client or their guests will result in a minimum charge of $100.00, based on the cost of damage. Any person or persons that get sick in a vehicle also will be charged a minimum fee of $ 250.00 (final cost is charged when the bill is received from detail shop).
Elite Boston Car Service and Limousine. liability for all causes whatsoever arising shall be limited to your actual damages, in an amount not to exceed the sum of all charges paid by you for the fare.
Elite Boston Car Service and Limousine. SHALL HAVE NO LIABILITY WITH RESPECT TO ITS OBLIGATIONS UNDER THIS AGREEMENT OR OTHERWISE FOR CONSEQUENTIAL, EXEMPLARY, SPECIAL, INDIRECT, INCIDENTAL OR PUNITIVE DAMAGES EVEN IF IT HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THIS LIMITATION APPLIES TO ALL CAUSES OF ACTION OR CLAIMS IN THE AGGREGATE, INCLUDING WITHOUT LIMITATION BREACH OF CONTRACT, BREACH OF WARRANTY, INDEMNITY, NEGLIGENCE, STRICT LIABILITY, MISREPRESENTATION, AND OTHER TORTS.
YOU AND Elite Boston Car Service and Limousine. EACH UNDERSTAND AND AGREE THAT THESE REMEDIES, EXCLUSIONS AND LIMITATIONS ALLOCATE THE RISKS OF SERVICE NON-CONFORMITY AS AUTHORIZED BY THE UNIFORM COMMERCIAL CODE AND/OR OTHER APPLICABLE LAWS. Elite Boston Car Service and Limousine FARES FOR SERVICES REFLECT AND ARE SET IN RELIANCE UPON, THIS ALLOCATION OF RISK AND THE EXCLUSION OF CONSEQUENTIAL DAMAGES AND LIMITATIONS OF LIABILITY SET FORTH IN THIS AGREEMENT.
THE FOREGOING LIMITATIONS OF LIABILITY APPLY WITHOUT REGARD TO ANY INTENTIONAL MISCONDUCT OR GROSS NEGLIGENCE BY Elite Boston Car Service and Limousine.
You agree to reimburse Elite Boston Car Service and Limousine. for its legal fees and expenses of instituting (or defending) a lawsuit by (or against) you.
The Schrafft’s Center Power House, Northeastern Limousine 529 Main StreetSuite P200 & P300 Boston, MA , 02129